Shipping & Handling Instructions
- Knot & Co. will use the best possible shipping rates and methods of shipping to ensure the lowest possible freight rate.
- If you have a preferred carrier or special requirements please notify us to ensure all such procedures are followed.
- We also accommodate 3rd party shipping requests. Please note this on your order.
- All rugs greater than 8’ in length are required to ship via a trucking carrier (LTL). All rugs less than 8’ in length will ship Fed Ex ground unless otherwise noted.
- Freight rates are calculated by weight and dimension as well as the value of the rug.
- Residential and rural areas will incur additional freight charges.
- Shipments requiring lift gate service or other special delivery will incur additional freight charges.
- Warehouse pickup at 11820 West Market Place, Fulton, MD is available after 48 hours of order confirmation.